All meetings    18 November 2026
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Leeann Ellison

Leeann Ellison

Reception AI

Leeann holds the BNG Category: AI Technology

Every missed call is a missed opportunity. For tradies on the tools, salon owners mid-appointment and busy practices juggling a full diary, the phone rarely rings at a convenient time. Let it go to voicemail and that customer is probably already dialling the next business on Google.

That’s where Leeann Ellison and Reception AI come in. Leeann helps small businesses in any industry take the pressure off their front office. Reception AI works like a receptionist who never takes a lunch break, never calls in sick and never clocks off at 5pm. It answers calls, qualifies leads, books appointments and handles customer enquiries 24/7. Business owners can get on with their work, knowing every enquiry is being looked after.

Reception AI covers every channel your customers use to get in touch: phone, SMS, email, social media and your website. It might be a 9pm request for a quote, a Saturday morning booking or a quick question about opening hours. Either way, your customer gets a prompt, professional reply, and you get a qualified lead or a confirmed appointment waiting for you.

For many small businesses, a full-time receptionist costing around $75,000 a year just isn’t in the budget, but you can have Reception AI for as little as $3.25 per day. Sending calls to voicemail means losing work to whoever picks up first. Reception AI fills that gap. It cuts down your admin, makes sure no enquiry slips through the cracks and helps turn more of your calls into paying customers.

Who makes a great referral for Reception AI?

Any small business owner who’s too busy to answer the phone. That includes tradies, hair and beauty salons, clinics and allied health, real estate offices, professional services, trainers and retailers. If you hear someone say they’re missing calls, drowning in admin or can’t keep up with enquiries after hours, Leeann is the person to introduce them to. Bookkeepers, business coaches, IT providers and marketing agencies make great referral partners too, because their clients often face exactly these problems.

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